Returns & Exchanges
At Lost Art Press, we stand behind the quality of our books and tools; if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Items must be in their original, resalable condition to qualify for a return.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Carefully pack the items in their original packaging or a sturdy equivalent to ensure they are protected from damage during transit.
Shipping the Item
Affix the provided return label or use a trackable shipping service to send the package back to our warehouse facility.
Refund Processing
Once we receive and inspect your return, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing